Hexascan

Q: Help! My Gobo's are disappearing or just flickering, what the heck is going on!?

If you are using the Hexascan on a floor that has a tranparency, then you may experience issues with the gobos flickering or failing to appear at all. This is due to a well known issue called Alpha Sorting that affects all 3D programmes like Second Life that use Open GL. There is nothing that can be done to address this issue, please see here for full technical details.

Q: I am unable to get the settings menu up when using my iControl for the Hexascan, whats going on?!

You are probably using an old iControl, please replace the control you have out with the one that came with the Hexascan. The new iControl will also work with all your other products too.